Our Team
The management: Henning Lauterbach

After studying German/History at the Technical University of Berlin, Henning Lauterbach has been a language teacher for "German as a Foreign Language/Second Language" at the Hartnack School in Berlin since 1988. Since 1993 he has been principal and since 2013 managing school owner as well as chairman of the board of the Lauterbach Foundation.
The creative minds
At the side of our principal is the management team:
Monika-Szklarek-Wünsch: assistant Principal
Thomas Mehldau: pedagogical department head (private customers)
Berra Ilkan: pedagogical department head (BAMF courses)
Petra Drenkert: pedagocical department head (digital learning)
Christoph Labersweiler: administrative manager service office
Elisabeth Babillie: Head of Financial Accounting
The management teams takes on board new ideas and suggestions for improvement and implements the most promising ones in project work.
You can reach us:
Monika.Szklarek-Wuensch@hartnackschule-berlin.de Thomas.Mehldau@hartnackschule-berlin.de
Berra.Ilkan@hartnackschule-berlin.de Petra.Drenkert@hartnackschule-berlin.de
Christoph.Labersweiler@hartnackschule-berlin.de Elisabeth.babillie@hartnackschule-berlin.de

The office management
Under the leadership of our head of administration, our service team is at your disposal with advice and assistance.
You have questions? We are happy to advise you.
You need help? Talk to us!
We are here for you: in our office, or by email.
Christoph.Labersweiler@hartnackschule-berlin.de Franziska.Pannwitz@hartnackschule-berlin.de Sari.Ernesti@hartnackschule-berlin.de Claudia.Junc@hartnackschule-berlin.de (IK / BSK) Nataliya.Grossmann@hartnackschule-berlin.de (IK / BSK)

The commissioners
Diversity is not just a word for us. We have an international character and live diversity at the Hartnack School!
Our Diversity Commissioner sees her task in the promotion and enforcement of equal rights and equality of women and men as well as in the prevention of discrimination due to age, gender, sexual orientation, ethnic origin or religion. With regard to the General Equal Treatment Act (AGG), she supports the managing direcor in all measures that enable a better, conflict-free and tolerant coexistence.
Commissioner for Diversity: Berra Ilkan / Berra.Ilkan@hartnackschule-berlin.de

The motto of the Hartnackschule Berlin is quality with tradition. This applies to our customers and to our staff. The tasks of our quality management commissioner include the improvement of process quality, work quality and thus product and service quality.
Commissioner for Quality Management: Henning Lauterbach / Henning.Lauterbach@hartnackschule-berlin.de

Data protection is an important topic in Germany and is regulated, among other things - as in the European Union - by the General Data Protection Regulation (DSGVO). Our external data protection officer ensures the protection of personal data of clients and employees.
External Data Protection Commissioner: Christian Scholtz / datenschutz@hartnackschule-berlin.de

The board of examiners
The Hartnackschule Berlin is a licensed TestDaF and telc examination centre.
In addition to the TestDaF examination, all telc examinations from A1 to C2 and telc Medicine can be taken at our centre.
Furthermore, we also offer the internal certificate examination of the Hartnackschule Berlin (A1 - C2).
If you have any questions, please contact:
examination commissioner: Thomas Mehldau / Thomas.Mehldau@hartnackschule-berlin.de
Examinations Berufssprachkurse (vocational language courses): Anke Petzold / Anke.Petzold@hartnackschule-berlin.de

https://www.telc.net/pruefungsteilnehmende/sprachpruefungen.html
Central Placement
Staff with many years of teaching experience and strong social and communication skills conduct placement tests for integration couses (IK) as wel as vocational language courses (BSK) at the Hartnackschule Berlin.
You would like to book an appointment?
service-link@hartnackschule-berlin.de

The QM Circle
The Hartnackschule Berlin has been an ISO 9001 certified educational institution since 2000. The pmanaging director Henning Lauterbach is also the quality management comissioner and forms the QM circle together with Gerd Dressler and Hella Garbe.
The QM Circle reviews the company processes through internal audits, which are documented by the QM Commissioner in the QM Manual. New processes are discussed, included in the manual and presented to the staff as a guide.
The Hartnackschule has been certified since 2000 by Bonn-based CERTQUA, a certification body for management systems accredited by the Deutsche Akkreditierungsstelle GmbH (DAkkS).
To ensure customer satisfaction, the QM circle regularly reviews the quality of our services so that the Hartnackschule can react flexibly to changes as a learning organization.

Our organigram

About Us
The quality of services is only as good as the quality of an organization that provides them. For this reason, the Hartnack School has maintained a quality management system in accordance with DIN EN ISO 9001 since 2000 and continues to develop it. Internal and external audits regularly monitor the effectiveness of the system. The evaluation of our customers is of crucial importance and determines the feasibility and effectiveness of all processes. This creates customer confidence in our services and gives them the assurance that our organization meets the international standards of DIN EN ISO 9001:2015.
In addition, the Hartnackschule is certified as an educational institution in accordance with AZAV (Recognition and Approval Ordinance for Vocational Training under the 3rd Social Security Code) for continuing vocational training.
The goal of our customers is our goal
Together we will achieve it:
- Goal-oriented
- Lively
- Price-conscious
A cosmopolitan language school.
The quality policy has been developed jointly by the staff and management of the Hartnackschule Berlin and reflects the cosmopolitan and positive attitude of all those working here towards our clients.
For participants from more than 20 nations, the Hartnackschule Berlin is their spiritual and social center for six, nine or more months. Tolerance and openness characterize the teaching style of the Hartnackschule Berlin. At the same time, it is known for its fair price structure, which enables a broad public to take part in further language training. The Hartnackschule Berlin awards scholarships to socially disadvantaged course participants in cooperation with charitable institutions. Since 2002, the Hartnackschule Berlin has been cooperating with the Lauterbach Foundation.
The Hartnackschule Berlin is committed to continuous process improvement. In addition to setting new goals each year, it has set itself fundamental goals whose level of quality it monitors through internal audits.
- Multilingual individual course guidance (also by telephone)
- Placement counseling and placement tests
- Examination consulting
- Customer-oriented range of courses
- Expansion of the range of foreign languages
- Introduction of business and individual courses for business languages and special topics
- Modern didactics and methodology using a variety of media
- Constantly updated teaching materials
- Fast and flexible registration and course booking through a modern IT system